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Return to shop1. Shipping Carriers
We partner with trusted carriers to ensure reliable delivery:
USPS: Domestic and international shipping with tracking and insurance included.
DHL: International express shipping with time-sensitive delivery.
EMS: International courier services, with delivery in 3-10 business days depending on the destination.
Local Postal Services: Used for efficient last-mile delivery in some regions.
2. Order Processing
Processing Time: Orders are processed within 1-2 business days (Monday-Friday, EST).
Order Cut-off Time: Orders placed after 5:00 PM EST will be processed the next business day.
Holidays: We do not process orders on the following U.S. holidays:
New Year’s Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
3. Estimated Delivery Time & Shipping Fees
| Delivery Method | Handling Time | Transit Time | Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| Standard Delivery (U.S.) | 1-2 business days | 4-9 business days | 5-11 business days | $4.99 |
Note: Delivery times may vary based on your location and potential delays once in transit.
4. Order Tracking
Once shipped, you’ll receive a tracking number via email. If you don’t see it, check your spam folder.
Please allow 3-7 days for the carrier to update the tracking.
If your order is delayed beyond the estimated delivery date, contact us for assistance.
5. Personalized Orders
Customized items may require additional processing time, depending on the complexity of the design.
6. Shipping Restrictions
Service Area: We currently ship only within the continental U.S.
Exclusions: We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO addresses, or internationally.
7. Address Accuracy
Please ensure your shipping address is correct at checkout.
Incorrect Address: Orders with incorrect or missing address details may be delayed.
We are not responsible for orders shipped to the wrong address or returned to us.
Returned items may be discarded at our shipping partner’s warehouse, and a re-shipping fee will apply.
We are not liable for loss, theft, or damage if the carrier redirects your parcel after it leaves our warehouse.